e hotel near lal chowk was too missing TV and no care for customer, no cleaning.

Dhoodhpathri ATV ride was fabulous experience and should thank Driver Yasir bhai for suggesting this location when we missed the Gondola ride ticket. Snowfall also we could experience in Dhoodhpathri.

ell-planned, covering all the major attractions like Srinagar, Gulmarg, Sonmarg, Pahalgam, and Doodhpathri. From scenic landscapes to comfortable travel arrangements, everything was managed smoothly. Travel & Sightseeing Experience The sightseeing experience was fantastic. Each destination had its own charm—whether it was the breathtaking Dal Lake, the snow-covered Thajiwas Glacier, or the lush green meadows of Doodhpathri. I especially enjoyed the Shikara ride on Dal Lake, the Betaab Valley, and the Gondola ride in Gulmarg. The trip was planned in a way that allowed me to explore the beauty of Kashmir without feeling rushed. Transport & Driver Experience The driver assigned to us was very professional and well-mannered. His nature was friendly, and he guided us well throughout the journey. He made sure that our travel between different locations was comfortable and hassle-free. Hotel Reviews The hotels booked by Ozzo Kashmir Holidays were a mix of good and average experiences. Here’s my detailed review: Hotel Azara, Srinagar (2-star) – The service was average, and cleanliness was not up to the mark. (Rating: 2/10) Sea View, Srinagar – Service was good, and the stay was comfortable. (Rating: 8/10) Petals of Chinar, Srinagar – The worst hotel in the entire trip. No hot water for a bath, and the staff was not cooperative. (Rating: 1/10) Signature, Gulmarg – Service was excellent, and the stay was pleasant. (Rating: 8/10) Diamondstar, Pahalgam – A good experience, though there was room for improvement. (Rating: 7/10) Divineoak, Katra (2-star) – Service was just okay, nothing special. (Rating: 3/10) Overall Experience & Recommendation Apart from a couple of hotel experiences, the trip was well-organized, and I would recommend Ozzo Kashmir Holidays for their efficient planning and execution. The sightseeing was great, the transport was smooth, and the driver was cooperative. If they improve their hotel selection, the experience can be even better. Rating for the trip: 8/10 Would I recommend Ozzo Kashmir Holidays? Yes!

, I wanted to provide some constructive feedback regarding the services provided. We found our assigned driver was not fully aware of our planned itinerary and required frequent reminders. His enthusiasm for showing us the sights seemed limited, leading us to believe he might not have been experienced in guided tours. We were also surprised to learn that our booking had been passed on to another agency. While the driver was punctual and the car was in good condition, we feel the level of coordination could have been significantly improved. As first-time visitors, we anticipated more proactive communication and guidance, perhaps a short daily check-in, to ensure everything was running smoothly. We also encountered an issue with another driver in Pehelgam, who seemed eager to cut our visit short. On the positive side, we greatly appreciate the 14-month credit you extended due to the original trip cancellation last year. The hotel you suggested was excellent, and the timely pick-up and drop-off arrangements were satisfactory. We hope this feedback is helpful. While the travel agency services were somewhat overshadowed by Kashmir's natural beauty, we still enjoyed our trip and are considering returning in another season. Thank you for your arrangements and looking forward to our next adventure.!!!! Time with snowy mountains.

ve the issue, also they customised based on my budget, Highly recommend to chose travelancer if you want to travel Kashmir within budget. Special thanks to Abid, Iqra.

u. Sonmarg, Gulmarg were best.

ver not provided any support in negotiating and talking to union agents. Virtually no support from travel triangle

truly a wonderful experience! Right from the start, the team was extremely professional and helpful. The lady who handled our booking was always in touch before and during the trip, ensuring everything was well-arranged. She even took care of booking all the rides in Kashmir and kept us informed about every place we visited. A special gesture that touched our hearts was when she surprised us with a birthday cake for our son during the trip—such a thoughtful act! A big shoutout to Iqbal Bhai, our cab driver, who made our journey even more special. He was always on time, drove safely, and guided us through all the must-visit places in Kashmir. His warm and kind nature made us feel comfortable throughout the trip. Thanks to Paradise Port Tour and Travels for making our Kashmir trip so memorable! Highly recommended for anyone planning a hassle-free Kashmir vacation.

every aspect - from comfortable hotels to reliable cab services and carefully curated places to visit. Her attention to detail made all the difference! Our cab driver, Mr. Irfan, was an excellent guide throughout the trip, ensuring we made the most of our time in Kashmir. The warm gesture by Mr. Yasir, presenting us with beautiful Kashmiri shawls on our houseboat stay, left a lasting impression. Overall, our experience with Drip in Kashmir was phenomenal! Your team's dedication to delivering exceptional service has left us with unforgettable memories. Thank you for making our Kashmir trip truly special!!!

e price in short time notice but she done all arrangements after duty hours. Our trip was wonderful the houseboat, hotel,driver cum guide all was good they truly helped us to capture golden moments. Special thanks to Paridhi and team. I will definitely recommend her to my friends and relatives for further future planning. Thanks

Srinagar. The hotels were the same as shown. The best part of the trip was the Cab driver, Muzammil who was driver cum guide, very polite, jovial and a wonderful human being. He elevated our kashmir experience to nex level, and one which we will remember for a long time. The services provided by Himalayan Gateways were exactly as per brochure and that was the best part. Will definitely recommend Himalayan gateways if you want to book your Kashmir package for a good experience.

ery ok considering the food menu in breakfast it can be improved more with timing as well. Rest all things was fantastic kiddos to TT but pls issue vouchers of booking immediately at booking time Sonmarg and pahalgam

ts from there side could tell us more exclusions. And also the things which are not even mentioned in the quote. Writing the exclusions on quote is one thing, but agent speaking about them makes it reliable and genuine.

helpful and polite. Thanks to Paradise port team and Neha ji who planned this trip for us.